---
title: PANotification Message Scenarios
slug: electronic-prior-auth/guide/panotification-message-scenarios
docTags: 
createdAt: 2026-06-15T22:02:03.815Z
---

## Surescripts Recognizes PANotification Message Format but Errors Found

1a) Provider Vendor -> Surescripts OR pharmacy software vendor-> Surescripts

1b) PANotification is sent to Surescripts.

1c) Surescripts recognizes the format as NCPDP PANotification but finds an error with the message. Surescripts returns an Error message.

- If the provider vendor sends PANotification to a pharmacy that is not enabled, an error is sent back to the provider vendor.
- If the pharmacy vendor sends PANotification to a provider vendors that is not enabled, an error is sent back to the pharmacy vendor.
- Missing required PACaseID returns a schema validation error.

**Pharmacy Software Validates Message and Returns Status (Code 010):**

2a) A PANotification message is sent to Surescripts from the provider vendor.

2b) Surescripts forwards the message on to the pharmacy software vendor.

2c) The pharmacy vendor validates the message and returns a Status (Code 010) message to Surescripts. Status (Code 010) is a synchronous message and means the message was accepted by ultimate receiver.

2d) Surescripts forwards the Status (Code 010) message back to the provider vendor

**Provider Vendor Validates Message and Returns Status (Code 010):**

3a) A PANotification message is sent to Surescripts from the pharmacy vendor.

3b) Surescripts forwards the message on to the provider vendor.

3c) The provider vendor validates the message and returns a Status (Code 010) message to Surescripts. Status (Code 010) is a synchronous message and means the message was accepted by ultimate receiver.

3d) Surescripts forwards the Status (Code 010) message back to the pharmacy vendor.