PBM/Payer Requirements
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pa 215 if the pbm/health plan receives a painitiationrequest or parequest that contains a papriorityindicator of "x" (expedited), the pbm/health plan shall process the request and respond in an expedited manner if the painitiationrequest or parequest needs to be manually reviewed for priority, then the pbm/health plans shall make the priority indicator available for display pa 216 if the provider vendor populates the provider composite, the pbm system shall make the provider composite contents available to be viewed by the user pa 217 the pbm/payer system shall make available for display the questionsetcomment from the parequest and the paappealrequest if the prior authorization request would otherwise be denied or approved with modifications pa 218 the pbm/payer system shall only send one paresponse with a status of 'inprocess' and include the expectedresponsedate and/or panote this paresponse is to be followed by a subsequent paresponse with the final determination or request for additional information