---
title: Eligibility
slug: eligibility/home
docTags: 
createdAt: 2026-08-03T19:35:30.061Z
---




Your central resource for accessing real-time patient eligibility and coverage information through the Surescripts network.

Eligibility services provide:

- Coverage verification
- Patient eligibility details
- Payer and plan information
- Data to support care and treatment decisions

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# Documentation

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🪪 [Eligibility Guide](https://docs.surescripts.com/eligibility/guide)

Verify patient coverage and eligibility information
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📋 [Batch Eligibility Check Guide](https://docs.surescripts.com/batch-eligibility/guide)

Verify eligibility for multiple patients at once
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# How It Works (High-Level)

- Enable transmission of patient and coverage information
- Use coverage information to support benefit verification workflows

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# Key Resources

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⚙️[Access Workbench (Staging)](https://staging.sso.surescripts.net/account/login)

Get connected to your testing environment and key implementation tools


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❓ [Message Search (Staging)](https://staging.support.surescripts.net/messages/home)

Search for, troubleshoot and review transactions 
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✅ [Certification Tester](https://staging.configuration.surescripts.net/certification/learning-resources)

The self-driving Certification built by Surescripts to support NCPDP Standards
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💬 [Support](https://surescripts.com/support)

Open a ticket to troubleshoot the issue
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***

# Standards Information 

::::Tabs
:::Tab{title="X12 Eligibility (270/271) Standard"}
Eligibility transactions are based on the ASC X12N 270 Health Care Eligibility Benefit Inquiry and 271 Health Care Eligibility Benefit Response standards, which support real-time exchanges of patient eligibility and benefit information.

- Use official X12 implementation guides for complete transaction requirements and technical specifications.
- Surescripts documentation highlights how the X12 standards are implemented within the Surescripts network.
- Official standards documentation and licensing information are available at [https://x12.org/](https://x12.org/)
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