Monitoring Your Upgrade
Congratulations! You’ve completed your upgrade. You can now monitor activity in Workbench Production.
Message Search
View the past 31-Days of your organization’s transactions on the Surescripts network.
Message Dashboard
Provides an overview of your organization’s transactions in Production, helping you monitor activity, identify issues, and troubleshoot errors.
Contacting Support After Go-Live:
- Urgent issues: Submit case at Case Management
- Non-urgent: Email [email protected] or call 1-866-797-3239
- Include: org name, contact info, product name, error message/Message ID, preferred contact method in your case or email.