--- title: DTL (Detail) Record Notes slug: medhistory-populations-file/guide/dtl-detail-record-notes docTags: createdAt: 2026-06-10T15:14:54.605Z --- :::hint{type="info"} **Note: **The events shown in the table below will not cause an Error to be sent to the customer, but instead will return a note. ::: | **Event** | **Response Segment** | **Additional Elements** | **Comments** | | -------------------------------------------------------------------------------------- | -------------------- | -------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | All medications found. | Approved | | Successful processing, all available medications have been returned. | | No errors occurred and there are no medications to return. | Approved | Note = "Although patient was found, no medications were returned from partners.” | Successful processing, no medications were available. | | An error occurred while processing the request but some medications were returned. | Approved | Note = "Not all medication history sources were accessible at this time." | Not all available results may be present in this report. Not all information sources were accessible at this time. | | A system error occurred while processing the request and no medications were returned. | Approved | Note = "A processing error occurred. No medication history was returned." | An error occurred while processing the report. No medication history was returned. Examples of errors include, but are not limited to:
* Error response * Timeout from a data source * Surescripts Internal error | | An error occurred while processing the request and no medications were returned. | Approved | Note = “Although a patient record was found, no medications were available.” | Not all available medications may be returned in this report. | | Search at Surescripts yielded no patients. | Approved | Note = "Patient not found." | Patient is not found in the Surescripts Master Patient Index (MPI). This can result from a patient not having picked-up a medication within the last 12 months or Surescripts not having rights to the data. |