---
title: RxHistoryResponse Notes
slug: medhistory-populations-panel/guide/rxhistoryresponse-notes
docTags: 
createdAt: 2026-06-10T15:15:14.170Z
---

:::hint{type="info"}
**Note:&#x20;**&#x54;he events shown in the table below will not cause an Error to be sent to the customer, but instead will return a note in the RxHistoryResponse/Response field.
:::

| **Event**                                                                              | **Response Segment** | **Additional Elements**                                                          | **Comments**                                                                                                                                                                                                           |
| -------------------------------------------------------------------------------------- | -------------------- | -------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| All medications found.                                                                 | Approved             |                                                                                  | Successful processing, all available medications have been returned.                                                                                                                                                   |
| More medications available indicator.                                                  | Approved             | ApprovalReasonCode = “AQ”                                                        | This patient has more than 300 medications, a second RxHistoryResponse will include the remaining medications.                                                                                                         |
| No errors occurred and there are no medications to return.                             | Approved             | Note = "Although patient was found, no medications were returned from partners.” | Successful processing, no medications were available.                                                                                                                                                                  |
| An error occurred while processing the request but some medications were returned.     | Approved             | Note = Not all medication history sources were accessible at this time."         | Not all available results may be present in this report. Not all information sources were accessible at this time.                                                                                                     |
| A system error occurred while processing the request and no medications were returned. | Approved             | Note = "A processing error occurred. No medication history was returned."        | An error occurred while processing the report. No medication history was returned. Examples of errors include, but are not limited to:<br />* Error response
* Timeout from a data source
* Surescripts Internal error |
| An error occurred while processing the request and no medications were returned.       | Approved             | Note = “Although a patient record was found, no medications were available.”     | Not all available medications may be returned in this report.                                                                                                                                                          |
| Search at Surescripts yielded no patients.                                             | Approved             | Note = "Patient not found."                                                      | Patient is not found in the Surescripts Master Patient Index (MPI). This can result from a patient not having picked-up a medication within the last 12 months or Surescripts not having rights to the data.           |

