---
title: Canceling a Prior Authorization
slug: prior-auth-portal/guide/canceling-a-prior-authorization
docTags: 
createdAt: 2026-06-02T15:35:19.574Z
---

The **Cancel Prior Authorization** feature, which is accessed from the **Options** menu, is available for prior authorizations that have had a Case ID assigned by the PBM/payer. This includes Open Question Sets that have not been completed by the prescriber, or requests in which a PBM/payer has not yet responded with an Approved, Denied, or Closed response.

![](https://api.archbee.com/api/optimize/fNEeV2bO-J-V0NK1eH_VR/Is6b9dmuJAnCibPoPiHKF_cancelpriorauth.png)

:::hint{type="info"}
**Note: **When **Cancel Prior Authorization** is clicked, a PACancelRequest message is generated.
:::