---
title: Workflow Task History Overview
slug: prior-auth-portal/guide/workflow-task-history-overview
docTags: 
createdAt: 2026-06-02T15:35:19.578Z
---

The workflow Task History allows users to track the status and details of any action that has been completed on a prior authorization process. Users can select task history to see if Question Sets have been completed, responses have been acknowledged or if a prior authorization is awaiting a response from the PBM/payer. By default, the application displays 30 days of ePA cases, but the available filtering options allow users to define a custom date range (as well as other filters). Refer to the [Worklist Overview](docId\:Z8m4K5y93OZ27f8q2iP6N) section to see how the items listed here can change based the selected prescriber location.

![](https://api.archbee.com/api/optimize/fNEeV2bO-J-V0NK1eH_VR/_AtElsJ5uSThe_f_UhyRK_taskhistoryoverview.png)

1. **Active List Name** – Users can easily see which list is currently being presented to them (Worklist or Task History).
2. **Refresh Button** – Can be selected to manually refresh the current list.
3. **Filtering Options** – Users can select Filtering Options to show the list of available filters. Currently, users can filter by Patient First Name, Patient Last Name, Patient Date of Birth, Created From/Through Date, Due Date From/Through and Status.
4. **Task History** – Shows the list of in progress and completed processes that a user has access to. By selecting a column header (other than Process), users are able to sort their processes in ascending/descending order. Only one sortable criteria may be active at a time. :inlineImage[]{src="https://api.archbee.com/api/optimize/fNEeV2bO-J-V0NK1eH_VR/vTmddD51uSZ9GbzE6m_t7_worklist-overview2.png" alt caption size="10" width="14" height="14"} indicates a descending sort, and:inlineImage[]{src="https://api.archbee.com/api/optimize/fNEeV2bO-J-V0NK1eH_VR/G2wQ7QiNmFgay2NTJSnQu_worklist-overview3.png" alt caption size="10" width="14" height="14"} indicates an ascending sort.
