Connectivity and Operations

welcome to the surescripts connectivity connectivity and operations home page! the central starting point for customers and partners connecting to the surescripts network these guides cover how to establish and secure a connection, operate day to day in production and staging, meet security and identity requirements, and troubleshoot common errors documentation links get connected start here to establish and authenticate your connection to the surescripts network 🔌 connectivity and authentication guide docid\ yj54zgjrqh5jj6r71e7w connect to and operate on the surescripts network with guidance on setup, support, security, and service availability operate on the network understand roles, responsibilities, and service expectations across environments 🌐 network operations guide docid\ wyngrikd7vjk2a6avmebn access guidance for network operations, support processes, incident management, and service expectations 🛠️ staging environment operations guide docid\ uxuljwtza r9tyr3qixfw access operational guidance for testing, validating, and supporting solutions in the surescripts staging environment security & compliance meet the security and identity requirements for connecting to surescripts 🔒 it security requirements addendum for surescripts materials docid\ hwwaxi1xmxwl2koayx5sl review security controls, safeguards, and compliance requirements 👤 identity proofing requirements docid\ qdtqtp4pbh71cbh9iaj5o identity proofing requirements for access to surescripts services and solutions 🛡️ potential patient safety issues (ppsi) policies & procedures docid\ mhkxjktagul9vj a0rpsz learn how to identify, report, and manage potential patient safety issues troubleshoot resolve and prevent issues on the network ⚠️ error guidance supplement docid\ um5nbfptvvwp2rfyoehpw troubleshoot errors and resolve common issues across surescripts services and transactions need help? when additional assistance is needed, please contact surescripts support https //surescripts com/support or your assigned account manager