Patient
1 min
patient requirements/best practices check patient demographics ✅ quality checks check patient demographics patient/name ensure complete, legal names are sent in all transactions firstname and lastname must be sent per the schema middlename should be sent, if available it is imperative that patient names be consistent across disparate e prescribing systems patient/dateofbirth ensure the patient’s accurate date of birth, which must be sent per the schema, is included in all transactions is in format ccyy mm dd date of birth is a common differentiator used by healthcare providers especially in scenarios where two or more patients have a similar name accurate inclusion improves processing efficiency and patient safety related to similar patient names for prescribing system vendors if you are presented with a scenario where a third party payer has a different date of birth on file, present a separate field in your user interface which allows for billing with the alternate date of birth while still allowing end users to communicate using the accurate date of birth patient/address include the patient’s complete address while ensuring addressline1 does not contain a p o box or other non physical address healthcare providers often use address to differentiate patients if they have patients with similar descriptions, like name and date of birth an address may be used by pharmacy personnel to deliver medications, so it is important that the address be a physical location and not a p o box patient/communicationnumbers/primarytelephone include the patient’s primary contact phone number as the primary telephone number in the communicationnumbers/primarytelephone field with the inclusion of a patient’s primary phone number in the transaction, the healthcare provider is better able to expeditiously communicate with the patient if they are not physically in person in addition, many pharmacies send “order ready”, “problem with filling”, “refill reminders” or other alerts via phone or short messaging service (sms), which further establishes the importance of having a means to best contact the patient