E-Prescribing
10 min
welcome to the e‑prescribing home page! your central resource for onboarding and transacting on the surescripts network electronic prescribing lets prescribers send prescriptions to a patient’s pharmacy, eliminating paper, faxes, and phone calls while connecting nearly every pharmacy and most u s prescribers using the ncpdp script standard documentation links 🏥 ehr & pharmacy guides documentation for prescribing systems, pharmacy systems, and mailboxing workflows 💊 e prescribing companion guide docid\ ncfuwkwwhakucps222uii upgrade guidance and network‑specific requirements for ncpdp script e‑prescribing on surescripts 📬 mailboxing supplement docid\ aa0wmcqdgbmjyvijqg3oa configure mailboxing services for message delivery and retrieval 🐾 e prescribing for veterinarian medications supplement docid\ p nvdqc3midwfe33gkov4 support veterinary prescribing and medication fulfillment workflows 💳 pbm & ehr guide documentation supporting medication request transactions between pbms and prescribing systems 📄 medication request implementation guide docid\ rsqzdgzp yr0mvapfrlmn implement medication request and response workflows between pbms and ehrs what you can build send new prescriptions from a prescriber vendor to any pharmacy on the network process renewal requests from pharmacies and respond with approvals or denials handle change requests for therapeutic substitutions, prior authorization, and clarifications cancel prescriptions that have been sent in error or are no longer needed receive fill notifications to confirm a prescription was picked up manage controlled substances with epcs (electronic prescriptions for controlled substances) core transactions transaction direction purpose newrx prescriber → pharmacy send a new prescription rxrenewalrequest pharmacy → prescriber request a refill authorization rxrenewalresponse prescriber → pharmacy approve, deny, or replace the renewal rxchangerequest pharmacy → prescriber request a change to a prescription rxchangeresponse prescriber → pharmacy respond to a change request cancelrx prescriber → pharmacy cancel a previously sent prescription rxfill pharmacy → prescriber notify that a prescription was filled, partially filled, or not picked up status / error / verify both acknowledgments and error responses 📄 note see messages overview docid 6 dl1dra idzoom bpfam for message structures, required fields, and behavioral guidance standards information ncpdp https //www ncpdp org/ the national council for prescription drug programs (ncpdp) defines the industry standards that govern pharmacy related transactions such as claims, formulary, and real time benefit exchange upgrade milestones in this tool align to those standards to help you track required changes and stay compliant official standards documentation and ncpdp membership information are available at ncpdp org https //ncpdp org you’ll see ncpdp referenced in milestone names, descriptions, and acceptance criteria these references indicate which industry standard the milestone supports , not a full list of technical requirements always use the official ncpdp implementation guides for detailed specifications key resources quick links 🚀 pre onboarding information https //surescripts highspot com/viewer/1b2f4c5d87919557373e650973e0d191?track=false prerequisites and pre onboarding information 🧭 start your upgrade https //surescripts com/ncpdp 2023 upgrade access resources, guidance, and support for a smooth transition to ncpdp 2023 standards development tools ⚙️ access workbench (staging) https //staging sso surescripts net/account/login get connected to your testing environment and key implementation tools 📐 directory manager (staging) https //staging directory surescripts net/home manage your organization's data within surescripts staging directory ❓ message search (staging) https //staging support surescripts net/messages/home search for, troubleshoot and review transactions 🛠️ message tester (staging) https //admin staging surescripts net/erxmessagemanager/home test your upgrade messages in real time for e prescribing ✅ certification tester https //surescripts com/insights/ncpdp upgrade certification tester the self driving certification built by surescripts to support ncpdp standards 💬 support information https //surescripts com/support find the right way to get support from surescripts based on your role 📝 case management (prod) https //community surescripts net/cases open a support ticket to troubleshoot the issue