Workflow Task History Overview

the workflow task history allows users to track the status and details of any action that has been completed on a prior authorization process users can select task history to see if question sets have been completed, responses have been acknowledged or if a prior authorization is awaiting a response from the pbm/payer by default, the application displays 30 days of epa cases, but the available filtering options allow users to define a custom date range (as well as other filters) refer to the worklist overview docid\ z8m4k5y93oz27f8q2ip6n section to see how the items listed here can change based the selected prescriber location active list name – users can easily see which list is currently being presented to them (worklist or task history) refresh button – can be selected to manually refresh the current list filtering options – users can select filtering options to show the list of available filters currently, users can filter by patient first name, patient last name, patient date of birth, created from/through date, due date from/through and status task history – shows the list of in progress and completed processes that a user has access to by selecting a column header (other than process), users are able to sort their processes in ascending/descending order only one sortable criteria may be active at a time indicates a descending sort, and indicates an ascending sort